Description

Based on the goal definitions, scenarios and process models, the differences between the objectives of the management and the users (and other stakeholders) are elaborated systematically. Therefore, the main and most relevant objectives are identified (e.g. by frequency, prioritization or meaning for the actual task) and listed, as there are usually numerous objectives. Then, these objectives are compared with each other as well as with the current state. In order to do this they might be placed on a chart or matrix if this is considered to be useful or written down in a list.

If you prefer lists, you can use pen and paper or work with digital ticket systems. These systems enable you to create different lists (e.g. for different priorities) and you can flexible move goals from one list to the other. Moreover, such systems are usually multi-user enabled and thus we recommend it for team work in remote situations.

Tools, Methods and Links

• Trello ticket system